hd44 Terms and Conditions

2.1 Age Requirement

To open an account on hd44 and use any of its services, the user must be at least 21 years of age. We take underage gambling very seriously and this rule is strictly enforced. You must provide your correct age at the time of account registration and must supply age verification documents if required.

2.2 Geographic Eligibility

hd44 primarily provides services to residents of Bangladesh. By using the platform, you confirm that:

• Online gaming or betting is not prohibited under the laws of your current location or country of residence.
• You are using the platform voluntarily and for personal entertainment purposes.
• You are not placing bets on behalf of any third party or as part of a professional syndicate.

2.3 One Person, One Account

Each user may open only one account. Opening multiple accounts using the same device, IP address, or payment method is strictly prohibited. If multiple accounts are found, all associated accounts will be closed and any earned bonuses will be considered void.

3.1 Registration Process

To create an account on hd44, you must provide accurate and complete information, including your real name, email address, and mobile number. hd44 reserves the right to cancel any account where false or misleading information has been provided.

3.2 Identity Verification (KYC)

To maintain a secure environment and prevent fraud, hd44 reserves the right to verify a user's identity at any time. The following documents may be requested for verification:

• Scanned copy of National ID (NID) or passport.
• Recent utility bill or bank statement (for address verification).
• Proof of ownership of the payment method (screenshot of bKash, Nagad, or Rocket account).

Withdrawal requests may be held until the verification process is complete. This is done for the user's own security.

3.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. You will be held responsible for any activity carried out from your account. If you notice any unauthorized access or suspicious activity on your account, please notify our support team immediately.

4.1 Deposit Methods and Limits

hd44 currently supports the following payment methods: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount for each method is ৳100 (one hundred taka). The maximum deposit limit may vary depending on the method and the account tier.

• All deposits will go directly into your account and are generally reflected instantly.
• Deposits from payment accounts registered in the name of a third party will not be accepted.
• hd44 reserves the right to reject any deposit request without verification.

4.2 Withdrawal Process and Limits

The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal requests generally take between 30 minutes and 3 hours to process. Funds will only be returned via the same method used for the original deposit.

The following conditions must be met before a withdrawal can be processed:

• The account must be fully verified.
• All applicable bonus wagering requirements must be completely fulfilled.
• There must be no active investigation or security review in progress.

4.3 Currency and Conversion

All transactions on hd44 are conducted in Bangladeshi Taka (BDT / ৳). For transactions in foreign currencies, the prevailing exchange rate will apply and a conversion fee may be charged separately.

5.1 Welcome Bonus

New users will receive a 150% bonus on their first deposit, up to a maximum of ৳20,000. A minimum deposit of ৳100 is required to receive this bonus. The wagering requirement applicable to the bonus is 10x (ten times), meaning you must wager ten times the total bonus amount before it can be withdrawn.

5.2 General Bonus Terms

• Bonuses may only be used on eligible games — certain games may be excluded.
• If the wagering requirement is not met within the specified time from the date the bonus was awarded, the bonus will be cancelled.
• Multiple bonuses cannot be claimed at the same time.
• If bonus abuse is suspected, hd44 reserves the right to investigate and cancel the bonus.
• hd44 reserves the right to modify or cancel any bonus offer at any time.

5.3 VIP Program and Cashback

hd44's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback goes up to 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, and 1.2% at Platinum. Regular and active gaming activity is required to advance to a higher tier. hd44 reserves the right to change the criteria for determining VIP tiers.

6.1 General Betting Rules

All bets are final once placed and cannot be cancelled or changed. If the outcome of a game becomes indeterminate due to a technical error, hd44 reserves the right to void that bet and return the stake.

6.2 Prohibited Activities

The following activities are strictly prohibited on hd44:

• Placing bets using software, bots, or automated methods.
• Using dishonest means to influence game outcomes.
• Colluding with other users in a coordinated manner.
• Placing opposing bets against yourself for the purpose of meeting bonus wagering requirements (arbitrage).
• Gambling with funds from credit cards or loans.
• Conducting money laundering or any unlawful financial activity.

6.3 Technical Errors and Disputes

If a dispute arises over the outcome of any game or bet, please contact our support team. hd44's system logs will be considered the final evidence. hd44 is not responsible for any losses resulting from a disconnection between the game server and your device.

7.1 SSL Encryption and Data Protection

hd44 uses the latest SSL (Secure Socket Layer) encryption technology to keep all financial and personal information secure. Your personal and financial information is never shared with third parties unless required by law.

7.2 Anti-Fraud System

hd44's advanced anti-fraud system monitors account activity around the clock. If suspicious activity is detected, an account may be temporarily suspended. Withdrawal requests may be held while an investigation is ongoing.

7.3 Random Number Generator (RNG)

All game outcomes on hd44 are determined by a neutral Random Number Generator (RNG) technology. This ensures that the result of every game is completely impartial and does not depend on any previous result.

8.1 Our Commitment

hd44 believes that gaming is an entertainment activity and should never be a cause of financial or mental distress. We are actively committed to promoting responsible gaming.

8.2 Self-Control Tools

Users can use the following tools to manage their own gaming activity:

• Deposit limits: Set a maximum daily, weekly, or monthly deposit amount.
• Loss limits: Set a maximum loss amount within a specific period.
• Session limits: Set a maximum playing time per session.
• Self-exclusion: Request to exclude yourself from the platform for a specified period.
• Reality check: Receive reminder notifications about your gaming time at regular intervals.

8.3 Support and Guidance

If you feel that gambling is having a negative impact on your life, please seek help in Bengali through our 24/7 live chat support or visit the responsible gaming page. Gambling addiction is a serious problem — seeking help is a sign of good judgment, not weakness.

9.1 Data Collection and Use

hd44 collects users' personal information to protect against hackers and to provide improved services. This information includes name, email, mobile number, IP address, and gaming activity data. To learn about our full data protection policy, visit the privacy policy page.

9.2 Cookies and Tracking

hd44 uses cookies to improve service quality. By using the platform, you consent to the use of cookies. You can manage cookies in your browser settings, but doing so may cause some features to not function properly.

10.1 Closure by hd44

hd44 reserves the right to temporarily or permanently close any account in the following circumstances:

• Violation of any part of these Terms.
• Involvement in fraud, deception, or unlawful activity.
• Operating multiple accounts.
• Providing a false identity or information.
• Suspicion of money laundering.

10.2 Closure by the User

You may close your account at any time through our support team. All valid balances should be withdrawn before closing the account. Any active bonuses or pending withdrawals must be settled first.

11.1 General Liability

hd44 is not responsible for the following:

• Losses caused by technical errors, server downtime, or internet connection disruptions.
• Losses caused by system issues with third-party game providers.
• Losses caused by user negligence or provision of incorrect information.
• Service disruptions caused by unforeseen events or force majeure.
• Financial or psychological harm resulting from gaming addiction or excessive play.

11.2 Indemnification

You agree to protect hd44 and its officers from all claims, damages, and legal expenses arising from a breach of these terms or unlawful use.

12.1 Right to Change

hd44 reserves the right to amend or update these terms at any time. For significant changes, we will notify users via email or through the platform.

12.2 Use After Changes

If you continue to use the platform after changes to the terms, you will automatically be considered to have accepted the new terms. Therefore, it is recommended that you re-read the terms after any update.

13.1 Complaint Submission Process

If you have any questions or complaints regarding these terms or our services, please contact our support team. We take all complaints seriously and try to resolve them as quickly as possible.

• Email: [email protected]
• Live Chat: 24/7 support in Bengali (via the platform).

13.2 Dispute Resolution

Any dispute will first be attempted to be resolved through our support team. If it cannot be resolved through the support team, it will be escalated to senior management. If a resolution is not reached within 30 days of submitting a complaint, a formal dispute resolution process may be initiated.

13.3 Applicable Law

These terms and the use of hd44 services will follow prevailing international online gaming laws and applicable local regulations for legal interpretation.